Do you offer free shipping?
I need my order fast! Can I pay for expedited shipping?
If for any reason you need to receive your order in fewer than 5 business days, you can expedite the processing of your order for an additional fee. In the US you may pay $5 for 3-4 day shipping, $10 for two-day shipping, and $20 for next-day shipping. If you have any questions, please email us at email@example.com from Monday - Friday.
How do I change or cancel my order?
We try to fill and send your order as quickly as possible, which may limit our ability to add items to your order or prevent a package from shipping. Definitely reach out to us with a specific request, and we’ll do our best to accommodate. You can reach us at firstname.lastname@example.org from Monday - Friday.
How long will it take for my order to arrive?
We partner with the United States Postal Service and the major parcel carriers to get your activewear products to you quickly. That typically takes about 5 business days from when you order, and you can always track it by visiting your RevaWear profile, or using the Shipping Confirmation email that we send as soon as your order heads out into the world. Depending on your location, we estimate 3-12 business days for delivery. If for some reason you're having trouble receiving or finding your order, please email us at email@example.com from Monday - Friday. We’re here to help.
I haven’t received my package. What should I do?
Most packages shipped with our economy option are delivered by your local postal worker. We've found that, more often than not, the package is either in the building or with a neighbor. Please take a look around and let us know if you find it. If you haven’t located your order, just contact us at firstname.lastname@example.org from Monday - Friday, and we’ll take care of you.
When do you charge my credit card?
We charge your card at the time we take your order, just as we start preparing it for shipment. If for some reason something happens during the process, we'll reach out to you, and don't worry — we'll make it right.
Where do you ship?
We currently only ship to the United States. If you need assistance email us at email@example.com.
Which forms of payment do you accept?
We accept Visa, MasterCard, American Express, and Discover.
How may I return or exchange something?
Check out our return and exchange policy here.